Frequently Asked Questions

 

Do I need training to ride a SnR?

Anyone who has ridden a bicycle or driven a car can easily ride a SnR, but you should practice in a large open area such as a carpark, at first. We also strongly recommend you keep in low-speed mode until you are very familiar with the scooter.

Do I need a license to drive a SnR?

No, but it is not recommended that anyone under 16 uses the SnR. You should also only take your scooter near a roadway if you are familiar with traffic regulations.

Do I have to wear a crash helmet?

We strongly recommend that you wear a helmet when riding any scooter.

Is the SnR suitable for invalids?

The SnR2 is a Pre-Mobility scooter. This means it is designed for people who may be finding that their agility and walking ability is not what it used to be, and people who have started getting mobility problems, but not for people who are severely restricted in their ability to walk.

The SnR (tall tiller) version is targeted at the warehouse, school, patrol type environment, or for recreational use. It is envisaged that people with mobility problems would be better suited to the smaller tiller SnR2.

How long does it take to dismantle/assemble the scooter?

It takes about a minute to dismantle the scooter to put it into your car boot. Putting it back together again takes less than two minutes.
Watch Dismantling Demo
Watch Reassembling Demo

Is it very technical to dismantle it?

No it is very simple, with only one handle to undo, and the electrical cable to unclip. Watch Dismantling Demo

Can I ride on the road?

Transport NZ guidelines state that you should keep off the road whenever possible, e.g if there is a pavement or walkway. You should take extra care if you have to travel on the road for short distances.

Can I ride the SnR on grass etc?

The SnR is designed for use on flat, hard surfaces such as pavements, corridors, etc.

How fast does it go?

The scooter has a top speed of about 24 km/hr.

Is there any warranty?

Yes, we offer a warranty on our scooters and batteries. See here

What happens if I am out on my SnR and it suddenly stops?

We supply three years cover with the AA with every scooter bought in NZ. We give you an 0800 number to call if you find yourself in a situation of emergency, so you need never worry.

If the battery plays up where do I get another one?

The type of battery used with the scooter is available through any good battery dealer in NZ.

Does the SnR go up hills?

Yes, but the more you go uphill the quicker the battery will run out. The SnR is designed to handle a maximum slope of about 12 degrees but can cope with steeper, for short distances.

What colour is the scooter available in?

Black only.

What accessories do you recommend?

We recommend an optional seat, either the bicycle seat or the folding seat (with backrest).

You can also have your scooter supplied with black knobbly tyres if you prefer (at extra cost).

How long can I ride the scooter before the battery goes flat?

A fully charged battery will take you about 30 km on level terrain.

How long will the batteries last?

The lifespan of the batteries varies according to usage, but they normally last 175 full recharging cycles.